Restoration Services

At Principal, we understand how disruptive and worrying a hidden water leak can be. Whether you’re noticing damp patches, a sudden loss of boiler pressure, or unexplained increases in your water bill, our team is here to help with care, expertise, and clarity.

Our experienced technicians carry out thorough leak detection surveys using advanced, non-invasive equipment, ensuring we identify the problem with minimal disruption to your home or business. From the first visit, we’ll guide you through the process with patience and transparency, keeping you informed at every step.

We work closely with insurers, contractors, and property managers, and we’re equally committed to helping homeowners navigate this process with as little stress as possible. Once the source of the leak is found, we can carry out repairs, provide a full report for insurance purposes, and – if needed – bring in our specialist drying and restoration teams to return your property to its pre-incident condition.

You’ll always have a dedicated point of contact and regular updates – because we believe peace of mind is just as important as technical skill.

At Principal, we understand that the aftermath of a fire is more than just physical damage—it brings disruption, distress, and uncertainty. That’s why we respond quickly and compassionately to every call, with certified technicians ready to assess, decontaminate, and restore your property with care and expertise.

Whether dealing with a single room or a larger commercial space, we tailor each restoration programme to your needs. From removing smoke odours to structural clean-up and decontamination, our team is equipped to manage every stage of the recovery process.

Throughout, you’ll be supported by a dedicated project manager and back-office team, ensuring compliance, clear communication, and complete peace of mind. We also offer a network of trusted professionals to assist with any additional works—from furniture and document restoration to safe asbestos removal.

Floods and water damage can take you by surprise, but at Principal, we’re prepared to respond swiftly and sensitively. Our trained professionals use the latest drying technologies and methodologies to prevent further damage and get your home or business back on track.

From minor leaks to large-scale commercial incidents, we assess the situation with care and design a drying programme specific to your building and situation. Whether it’s a modern home, listed property, or complex commercial space, we adapt to your needs.

We also provide trace and access services for hidden leaks, with detailed reporting for insurance purposes. And once drying is complete, our reinstatement team is on hand to carry out any repair or restoration needed—helping you move forward with confidence.

When dealing with the unexpected, having the right support can make all the difference. At Principal, we work hand-in-hand with insurance providers to make the restoration process as smooth as possible—from initial surveys to final reinstatement.

As experienced restoration specialists, we understand how to handle both visible and hidden damage. If additional issues arise once works begin, we handle variations and reports swiftly to avoid delays and ensure your insurer has the information they need.

We treat your contents with the same level of care. From cherished household items to essential business equipment, we aim to restore what matters most. Should items need to be removed for cleaning or storage, we have secure facilities and a transparent process in place—always keeping you informed.

At Principal, we offer professional carpet and upholstery cleaning that brings your soft furnishings back to life—while treating your space with care and respect. Using industry-leading equipment and WoolSafe-approved products, we ensure a deep clean that’s safe, effective, and long-lasting.

Whether for homes, offices, or commercial spaces, our experienced team tackles stains, dirt, and allergens with precision. From one-off cleans to ongoing contracts, we tailor our services to your needs and schedule.

We also offer specialist rug and upholstery cleaning, including off-site treatment where required, and every job is handled with the same attention to detail. Trusted by repeat clients and known for our reliability, we’re here to help your furnishings look and feel like new again.

Water damage can cause unseen complications if not handled with care. At Principal, our specialist drying service is designed to restore your property thoroughly and safely, using proven methods and the latest equipment to reach even the most concealed areas.

With decades of experience behind us, our trained technicians understand how to approach each drying project on its own terms. From underfloor insulation to wall cavities and more unique spaces—such as vehicles, listed buildings, or sports facilities—we’ve successfully delivered bespoke drying solutions with minimal disruption.

We don’t take shortcuts. Where others may remove walls or flooring unnecessarily, our approach is always guided by knowledge and respect for your property. By using high-pressure systems and vacuum-assisted drying techniques, we can target hidden moisture without invasive work—saving you time, stress, and unnecessary costs.

If you prefer a more hands-on approach, we also offer professional-grade drying equipment for hire, including dehumidifiers and air movers in a range of sizes. And if you’re unsure what’s right for your situation, our team is happy to advise—because expert guidance should always come as standard.